{"_id":"5571f7fe8956493700aae248","parentDoc":null,"version":{"_id":"54cf411f9d09bb0d00a17a1f","project":"54cf411f9d09bb0d00a17a1c","__v":14,"createdAt":"2015-02-02T09:19:27.656Z","releaseDate":"2015-02-02T09:19:27.656Z","categories":["54cf41209d09bb0d00a17a20","54cfb99bbba1a023008741af","54cfb9a65ff7e617002bbd7f","54cfba03bba1a023008741b6","54cfba0ebba1a023008741b8","54cfba19bba1a023008741b9","54cfba29bba1a023008741bb","54cfba345ff7e617002bbd87","54cfba3ebba1a023008741bc","54cfba473995cf0d0006f6f0","54e371b18ef7552300409bf2","54e37aa5e887c50d005ef629","555a4e9b147f91190092d137","56b0e91802f4bc0d006ce254"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"category":{"_id":"54cfba0ebba1a023008741b8","__v":15,"pages":["54d0331dc795960d009f4213","54d0333f94f7980d0081b83e","54d03369f530ca0d0005395d","54d0338894f7980d0081b840","54d033a8c795960d009f4216","54d033df94f7980d0081b842","54d0340094f7980d0081b844","54d034d0f530ca0d00053960","5531432b29603d2300011386","553529553ad5c90d00d0609c","5537df420899730d0081368a","553a6c030074c80d00621bd6","5571f7fe8956493700aae248","55dc0a267fa0290d00558e6c","56696a5155e4b32100935db5"],"project":"54cf411f9d09bb0d00a17a1c","version":"54cf411f9d09bb0d00a17a1f","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-02-02T17:55:26.712Z","from_sync":false,"order":3,"slug":"workspaces","title":"Workspaces"},"user":"54cfa8c8a8a4fd0d00b7fd1c","__v":24,"project":"54cf411f9d09bb0d00a17a1c","updates":["56d6098cb30acf150053bde7","586f77fef0ba8b0f00861c5c"],"next":{"pages":[],"description":""},"createdAt":"2015-06-05T19:26:54.623Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"settings":"","results":{"codes":[]},"auth":"required","params":[],"url":""},"isReference":false,"order":3,"body":"Since Cloud9 workspaces are intended for active development (not production or other users), different actions are taken on workspaces after certain times of inactivity.\n\nFor premium accounts your most recently accessed workspaces are not stopped or hibernated due to reasons of inactivity. These workspaces are called hot workspaces and the number of hot workspaces you have depends on your plan type. Although rare, please note that hot spaces are occasionally restarted or hibernated due to operational requirements. Please consider a dedicated hosting solution once your application has matured to the point of requiring customer access with high uptime. For more information on hot workspaces, see our [full explanation of hot workspaces](https://community.c9.io/t/what-are-hot-workspaces/1334).\n\nWhile premium users should mostly have instant access to hot workspaces, there will be times when you'll have to wake up your workspace. In these instances, workspaces are hibernated for operational procedures like server scaling and load balancing or for emergencies like hardware failure.\n[block:parameters]\n{\n  \"data\": {\n    \"h-0\": \"Action\",\n    \"h-1\": \"Free Users\",\n    \"h-2\": \"Premium Users*\",\n    \"0-0\": \"Processes stopped\",\n    \"0-1\": \"2 hours\",\n    \"0-2\": \"Hot workspaces: Never**\\nOther workspaces: 1 day\",\n    \"1-0\": \"Workspace hibernated\",\n    \"1-1\": \"7 days\",\n    \"1-2\": \"Hot workspaces: Never**\\nOther workspaces: 14 days\",\n    \"2-0\": \"Workspace deleted\",\n    \"2-1\": \"Never\",\n    \"2-2\": \"Never\"\n  },\n  \"cols\": 3,\n  \"rows\": 3\n}\n[/block]\n*Premium plans all behave the same in this regard. For example, for the unlimited plan and any other paid plans, users will see the same behavior.\n**Although Hot workspaces never are shutdown due to inactivity, in rare cases certain operational requirements may cause them to hibernate.\n[block:callout]\n{\n  \"type\": \"info\",\n  \"body\": \"Workspaces must be accessed via the IDE in order to be considered active again. Accessing a preview of the application or even the admin panel of a Wordpress install is not considered active.\",\n  \"title\": \"When a Workspace is Active\"\n}\n[/block]","excerpt":"","slug":"inactive-workspaces","type":"basic","title":"Inactive Workspaces"}

Inactive Workspaces


Since Cloud9 workspaces are intended for active development (not production or other users), different actions are taken on workspaces after certain times of inactivity. For premium accounts your most recently accessed workspaces are not stopped or hibernated due to reasons of inactivity. These workspaces are called hot workspaces and the number of hot workspaces you have depends on your plan type. Although rare, please note that hot spaces are occasionally restarted or hibernated due to operational requirements. Please consider a dedicated hosting solution once your application has matured to the point of requiring customer access with high uptime. For more information on hot workspaces, see our [full explanation of hot workspaces](https://community.c9.io/t/what-are-hot-workspaces/1334). While premium users should mostly have instant access to hot workspaces, there will be times when you'll have to wake up your workspace. In these instances, workspaces are hibernated for operational procedures like server scaling and load balancing or for emergencies like hardware failure. [block:parameters] { "data": { "h-0": "Action", "h-1": "Free Users", "h-2": "Premium Users*", "0-0": "Processes stopped", "0-1": "2 hours", "0-2": "Hot workspaces: Never**\nOther workspaces: 1 day", "1-0": "Workspace hibernated", "1-1": "7 days", "1-2": "Hot workspaces: Never**\nOther workspaces: 14 days", "2-0": "Workspace deleted", "2-1": "Never", "2-2": "Never" }, "cols": 3, "rows": 3 } [/block] *Premium plans all behave the same in this regard. For example, for the unlimited plan and any other paid plans, users will see the same behavior. **Although Hot workspaces never are shutdown due to inactivity, in rare cases certain operational requirements may cause them to hibernate. [block:callout] { "type": "info", "body": "Workspaces must be accessed via the IDE in order to be considered active again. Accessing a preview of the application or even the admin panel of a Wordpress install is not considered active.", "title": "When a Workspace is Active" } [/block]